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The AI Agents Blog
Weekly curated content on technology and AI in healthcare.
AI Implementation
2026 Guide For Patient Intake Automation: Top 8 AI-Powered Patient Intake Tools
Maximize Patient Intake Automation with our 2026 guide. Learn why Puppeteer AI leads in EHR integration, AI agents, and HIPAA-compliant conversational voice/text tools.
Luca Spektor
February 3, 2026
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5 min read
Success Story
How Swing Care Confirmed 74% of Appointments with an AI Scheduling Agent
An AI scheduling agent helped Swing Care automate appointment reminders and real-time rescheduling, confirming 74.3% of appointments while reducing manual follow-ups and improving patient experience.
Luca Spektor
January 29, 2026
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5 min read
Success Story
Increasing Appointment Utilization by 36% Through AI Waitlist Automation
Swing Care uses Puppeteer’s AI agent to automatically refill cancelled appointments, reducing manual waitlist work and increasing appointment utilization by 36%.
Luca Spektor
January 29, 2026
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5 min read
AI Implementation
Integrating AI Agents with EHR/EMR: Automating Patient Intake & Waitlist Backfilling
Puppeteer AI provides high-impact agentic AI solutions that integrate directly with EHR and EMR systems like Epic, Athenahealth, and eClinicalWorks to automate ai patient intake, streamline healthcare waitlist backfilling, and handle the filling of cancellations with AI to eliminate administrative friction.
Luca Spektor
January 26, 2026
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5 min read
Healthcare
AI Patient Intake Forms - Updated Insights 2026
Learn how ai patient intake and the modern patient intake chatbot are replacing the manual patient intake form to reduce wait times and improve care.
Luca Spektor
January 20, 2026
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5 min read
LLM management
Puppeteer AI vs Vapi vs Retell: Infrastructure or a Workflow Partner?
Puppeteer AI vs Vapi vs Retell comes down to ownership, not voice quality: Vapi and Retell provide flexible voice infrastructure for teams that want to build and manage everything themselves. Puppeteer AI, by contrast, acts as a workflow partner, delivering healthcare-ready agents with shared accountability for real operational outcomes.
Luca Spektor
January 15, 2026
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5 min read
Healthcare
How to Reduce Patient No Shows in Clinics and Telehealth
A practical guide on how to reduce patient no shows by improving clinic workflows, handling no show patients more effectively, and using telehealth software to reduce patient no-shows through easy cancellation and fast backfilling.
Luca Spektor
January 13, 2026
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5 min read
Patient-Facing AI in Fertility Care
Explore how patient-facing AI transforms fertility care by reducing operational friction and providing empathetic, 24/7 support. Learn how ethical AI agents act as reliable guides for patient education, scheduling, and medication adherence without replacing clinical judgment.
Micaela Sachetti
January 9, 2026
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5 min read
Healthcare
Personalized Menopause Care at Scale: The Promise of AI
While menopause care has been under-supported for decades, AI offers a new scale for personalized support. Learn how AI-powered symptom tracking, real-time education, and judgment-free emotional support can provide the continuous companionship women need to navigate physical and psychological changes.
Micaela Sachetti
January 2, 2026
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5 min read
Healthcare
How to Choose an AI Receptionist for Medical Practices
A quick guide to choosing an AI receptionist for medical practices, for teams evaluating the best ai agent company and best ai agent development companies.
Luca Spektor
December 29, 2025
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5 min read
Success Story
How RMIC Built an Intake and Triage Funnel for a High-Value Regenerative Treatment
RMIC didn’t wait for inbound volume to become a problem. By building a structured intake and triage system before launch, they ensured every inquiry, across web, phone, and WhatsApp, had a clear next step and real clinical context from day one.
Luca Spektor
December 22, 2025
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5 min read
AI Implementation
Healthcare Waitlist Backfilling: Filling Cancellations with AI
Turning appointment cancellations into filled schedules with Puppeteer AI.
Micaela Sachetti
December 17, 2025
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5 min read
Healthcare
Women’s Health & the Blind Spots We Can No Longer Ignore
Medicine wasn’t built for half the population. This piece examines how historical data gaps still affect care today, and how personalized, AI-enabled medicine can help close them.
Luca Spektor
December 16, 2025
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5 min read
Healthcare
Reducing Friction in Preventive Care: Uruguay's Results and the Potential for AI to Scale the Impact
What Uruguay’s Screening Study Reveals and the Potential for AI to Scale the Impact
Micaela Sachetti
December 5, 2025
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5 min read
AI Implementation
AI Agents in Healthcare: How to Find Real Use Cases That Matter
A practical workshop that helps healthcare teams map their patient journey and identify real AI agent use cases that drive measurable impact.
Luca Spektor
November 25, 2025
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5 min read
Navigating New York’s AI Companion Law
New York now requires AI companions to disclose themselves and handle crisis risks. Puppeteer AI is already built for it.
Micaela Sachetti
November 20, 2025
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5 min read
AI Implementation
The Tipping Point: Defining the Volume That Justifies AI Agent Integration in Patient Management
Healthcare demand is outpacing staff capacity, making the question not if but when to adopt AI agents. The tipping point comes when task and data volume exceed what a human team can manage efficiently — often once workloads surpass what a single staff member can handle.
Micaela Sachetti
November 14, 2025
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5 min read
AI Implementation
Why We Built Patient-Facing AI Agents Inside the Healthie EHR
We noticed the same two workflows across every clinic: answering calls and rebooking cancellations. So we built those AI agents directly into Healthie - to handle them automatically, right where care happens.
Luca Spektor
November 13, 2025
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5 min read
Healthcare
How Digital Health Platforms Are Transforming Care for Chronic Conditions and Beyond
Discover how digital health platforms deliver tailored care for diverse health needs and enhance support through AI integration.
Federico Ruiz
November 7, 2025
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5 min read
Security
ROI of automating Patient Scheduling with AI Virtual Assistants: A HIPAA-Compliant Solution
Struggling with costly, inefficient patient scheduling? Check how can you streamlines workflows with Puppeteer's solution.
Luca Spektor
November 5, 2025
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5 min read
AI Implementation
How to safely use AI in patient-facing situations
Puppeteer combines AI with fix responses and human's step in, ensuring patient safety with features for sensitive situations.
Luca Spektor
October 28, 2025
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5 min read
AI Implementation
What is Puppeteer and How Do We Create AI Assistants?
Puppeteer creates AI Assistants for healthcare, enhancing patient interactions with advanced prompting and tailored behaviors.
Luca Spektor
October 20, 2025
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5 min read
Success Story
Simplifying Eligibility and Follow-Up in GLP-1 Treatments
AI simplifies GLP-1 eligibility and follow-up, enabling quick approvals and continuous patient support for better treatment outcomes.
Luca Spektor
September 19, 2025
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5 min read
Healthcare
Remote Triaging: The Science, the Benefits, and the Future of Smarter Patient Care
Remote triaging enables timely, accurate, and scalable patient assessments, improving outcomes and optimizing healthcare resources.
Federico Ruiz
September 10, 2025
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5 min read
AI Implementation
Why Most AI Projects Fail? - 4 Things To Avoid Based On Our Insights
Transform your patient journey with AI—start with lean pilots, set clear KPIs, and scale to production-ready agents.
Luca Spektor
September 9, 2025
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5 min read
LLM management
Transforming Healthcare: The Role of Large Language Models (LLMs) in Modern Medical Solutions
Learn how Large Language Models enhance healthcare with Puppeteer's HIPAA-compliant platform.
Federico Ruiz
August 27, 2025
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5 min read
Healthcare
Why Simulations Matter in Medical Education — and How AI Is Scaling Them
How AI is making medical training more hands-on, scalable, and human through realistic simulations.
Luca Spektor
August 21, 2025
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5 min read
Healthcare
Driving Patient Engagement in Diabetes Care
An AI assistant that texts and calls pre-diabetic and type 2 diabetes patients, sending the right nudges to book a visit.
Ian Spektor
August 19, 2025
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5 min read
Success Story
Patient Reactivation -> +1.5K Patients Rescheduled.
Puppeteer AI reactivated +1.5K patients to re-engage in their Sleep Apnea treatment. This AI agent helped +20 Sleep Apnea Clinics.
Luca Spektor
August 14, 2025
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5 min read
Success Story
Educational Weight Program
Puppeteer helped a weight management program achieve 85% completion rates with personalized, adaptive AI support.
Luca Spektor
August 8, 2025
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5 min read
Success Story
From Script to Simulation: How Mavida Trains Mental Health Providers with AI Roleplay
Puppeteer built an AI simulator to train Mavida’s clinicians in realistic, high-stakes perinatal mental health scenarios.
Luca Spektor
August 6, 2025
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5 min read
Success Story
Insights on AI-Guided Meditations
This AI guide enables paired meditation at scale, helping users relax and feel emotionally supported.
Federico Ruiz
July 24, 2025
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5 min read
Success Story
How Longevity Health Scaled Personalized Coaching with AI
Jesse is a personalized AI health coach that helps Longevity Health scale human-centered wellness guidance through conversational coaching.
Federico Ruiz
July 17, 2025
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5 min read
AI Implementation
The Art of Asking the Right Question in Patient Intakes
Puppeteer turns static intake forms into smart, conversational experiences that capture better data.
Luca Spektor
June 11, 2025
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5 min read
Healthcare
AI-Powered Follow-Ups for Post-LASIK Surgery
Puppeteer’s AI Agents automate LASIK follow-ups to enhance efficiency and patient outcomes.
Luca Spektor
May 23, 2025
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5 min read
LLM management
Human-in-the-Loop: AI That Knows When to Ask for Help
Human-in-the-Loop means your AI assistant knows when to escalate sensitive cases to your team, ensuring safe, personalized care.
Luca Spektor
May 22, 2025
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5 min read
Security
How to define the requirements for an AI agent?
In this article we dive into how you can define clear requirements to build goal-oriented AI Agents that reduce administrative burden.
Federico Ruiz
May 22, 2025
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5 min read
AI Implementation
Why is Voice automation a game-changer for Post-Cataract Surgery Care?
Puppeteer's AI voice agents streamline cataract post-op care for ophthalmology practices with a personalized, human touch.
Luca Spektor
May 8, 2025
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5 min read
Healthcare
Making Surgery Less Scary
AI agents improve cataract surgery prep and recovery with natural conversations, reducing cancellations.
Federico Ruiz
April 23, 2025
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5 min read
LLM management
How can SQL queries be enhanced by the potential of LLMs?
Managing Your Health Data Through Natural Language with AI generated SQL queries
Ian Spektor
April 11, 2025
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5 min read
LLM management
How We Use Retrieval-Augmented Generation (RAG) to Build Smarter Healthcare AI
Puppeteer uses Retrieval-Augmented Generation (RAG) to deliver accurate, personalized AI responses.
Federico Ruiz
April 10, 2025
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5 min read
Healthcare
Transforming Eye Care with AI Agents: A New Era in Ophthalmology Practice Management
What if AI Agents could handle patient communication in ophthalmology, freeing up staff while ensuring patients get the support they need?
Federico Ruiz
April 9, 2025
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5 min read
AI Implementation
How did we build Puppeteer?
Puppeteer was built to solve a real problem: communication gaps that lead to real patient harm.
Federico Ruiz
February 12, 2025
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5 min read
AI Implementation
AI Agent's Performance📊
This case study highlights how the AI Agent, Pep, has performed in answering FAQs and providing guidance on the use of medical cannabis.
Luca Spektor
January 16, 2025
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5 min read
AI Implementation
Smart Ring Wearables
We integrated a smart ring with our AI to respond to user questions, such as "How did I sleep last night?" in a human-like manner.
Luca Spektor
December 19, 2024
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5 min read
Security
AI Virtual Healthcare Assistants: Case Studies, Video & Examples
Transform healthcare with Puppeteer’s virtual health assistants: automate tasks, boost engagement, and improve outcomes.
Luca Spektor
November 14, 2024
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5 min read