About the Client

Our client is a company in the GLP-1 treatment space, helping patients manage obesity and type 2 diabetes. They faced challenges in making sure the right patients were approved for treatment and in keeping those patients on track throughout their treatment journey.

Problem:

1. Eligibility Confusion: Determining who qualifies for GLP-1 treatments was complicated. The process was slow and often inaccurate, frustrating patients and delaying care.
2. Inconsistent Follow-Up: Once patients started treatment, many didn’t stick with it. Without proper follow-up, patients would miss doses, experience side effects without guidance, or stop treatment altogether.
   

Solution:

We introduced an AI-powered solution that automates the eligibility process and provides ongoing support to patients:

• Automated Eligibility Checks: The AI asks patients simple, tailored questions to quickly determine if they qualify for treatment, cutting out the confusion and delays.
• Continuous Support: The AI checks in with patients regularly, reminding them to take their medication, checking for side effects, and adjusting their treatment as needed. This keeps patients engaged and on track.
  

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Front-End Embedding:

This AI solution was easily added to the client’s existing patient portal, making it simple for patients to interact with the AI as part of their routine.