# Puppeteer AI

# AI-powered voice agents and conversational AI for healthcare

Puppeteer AI builds patient-facing AI voice agents that automate healthcare workflows such as intake, scheduling, triage, follow-ups, and patient outreach. The platform deploys conversational AI agents across phone, chat, and SMS channels, designed for real clinical operations with EHR integration and healthcare compliance.

## Core AI Voice Agent Capabilities

### AI Voice Scheduling Agent
https://puppeteerai.com

Automated voice and chat agent that handles appointment booking, confirmations, reminders, cancellations, and rescheduling to reduce no-shows and staff workload. The AI voice agent can handle inbound and outbound calls autonomously.

### Patient Intake & Forms Agent
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AI agent collects structured patient information before visits through conversational interactions, validates responses, and syncs data into clinical systems.

### AI Triage & Routing Agent
https://puppeteerai.com

Conversational agent asks condition-specific questions, classifies urgency, and routes patients to the appropriate next step using clinical logic.

### Follow-ups & Check-ins Agent
https://puppeteerai.com

AI voice agent runs post-visit follow-ups, outcome tracking, and ongoing patient engagement without staff involvement through automated calls and messages.

### Patient Reactivation & Outreach Agent
https://puppeteerai.com

Proactive AI agent contacts inactive or eligible patients via phone or SMS to schedule visits or complete required actions.

### Custom AI Voice Agents
https://puppeteerai.com

Voice agents are configured to match each clinic's workflows, scripts, tone, and patient population. Supports multi-channel deployment across voice, chat, and messaging.

## Platform & Integrations

### EHR & System Integrations
https://puppeteerai.com

Integrates with scheduling systems, EHRs, and internal tools via APIs and workflow automation.

### Voice, Chat & SMS Channels
https://puppeteerai.com

AI agents operate across phone calls (inbound/outbound), web chat, and SMS messaging for patient communication.

### Analytics & Monitoring
https://puppeteerai.com

Provides dashboards with conversation logs, usage metrics, and operational performance data for AI voice agent interactions.

### Security & Compliance
https://puppeteerai.com/security

HIPAA- and SOC 2-aligned security practices, including encryption, access controls, and audit logs for all AI agent communications.

## Company & Resources

### About Puppeteer AI
https://puppeteerai.com/about

Learn about our mission to automate healthcare operations with AI voice agents.

### Blog & Case Studies
https://puppeteerai.com/blog

Real-world examples of healthcare organizations deploying AI voice agents for patient engagement.